All of the are liftgate and residentials, and most are to long for any liftgate made by mankind.I haven’t seen it either. I think we are raising customer pricing to politely lose them.
We still have MegaSlam basketball rims, Gazebo’s, Sunsetter, PlayNation, Rogue because we have to honor the long UPS contracts. However, we are told once they expire it’s going to be a double digit rate increase for them.
When do the contracts expire?I haven’t seen it either. I think we are raising customer pricing to politely lose them.
We still have MegaSlam basketball rims, Gazebo’s, Sunsetter, PlayNation, Rogue because we have to honor the long UPS contracts. However, we are told once they expire it’s going to be a double digit rate increase for them.
They should use dump trucks for that stuff.All of the are liftgate and residentials, and most are to long for any liftgate made by mankind.
Contracts always have an "out" clause, typically 90 days which allows the company to find a new carrier. Customers on tariff rates are given 30 days notice of either an increase on the rates or termination. This is all part of the "freight that fits" campaign. The standard over-length fee ( 9-12 feet) went from 120 dollars to 250 dollars appx six months ago.When do the contracts expire?
It's ridiculous freight which can either immediately injure or wears on the body over time.Contracts always have an "out" clause, typically 90 days which allows the company to find a new carrier. Customers on tariff rates are given 30 days notice of either an increase on the rates or termination. This is all part of the "freight that fits" campaign. The standard over-length fee ( 9-12 feet) went from 120 dollars to 250 dollars appx six months ago.
You would be surprised to see me hook a 53 and sleeper tractor into residential culdesacs. Trying to deliver into garages. Things they never teach in trucking school.All of the are liftgate and residentials, and most are to long for any liftgate made by mankind.
Same. I did a pickup the other day, it was a return that contained a Model X lift gate.Still haven't seen a Yankee. i guess we have lost it.
i HAVE done a tesla deliv and pickup just two days ago, so i suppose there is still hope with that account?
That is a sure way to lose customers. Show up after closing with a delivery, then have dispatch tell you to code it "business closed", then try to bill them for a redelivery. They figure it out fast..Same. I did a pickup the other day, it was a return that contained a Model X lift gate.
They don’t know how to ship, they just tossed it in box with no “in transit” protection like bubble wrap etc. They used masking tape to seal box. (Makes our duct tape mechanics look good) put the BOL in the packing slip backwards and stuck it in box. The box was huge, takes up two skid spots but it’s a trailer space killer. I had to show them the proper way to ship this box of nastiness.
I’m pretty sure we raised rates to drop them politely but this customer was either stuck in a contractual agreement, (UPS/TFI secret lovers 5 year romance) no where else to go or we were still cheaper. Next time we are going to be pretty aggressive with the unprofitable ugly betty freight price hikes. Hope we fare well.
I notice R&L and Old D getting some of our accounts as well. Mostly the ones we had hustle attendance problems with. (Arriving late or wayyyyyy past closing time to show DIAD attempt)
Haven't lost Yankee candle...the NFK terminal get about 50 pallets a weekStill haven't seen a Yankee. i guess we have lost it.
i HAVE done a tesla deliv and pickup just two days ago, so i suppose there is still hope with that account?
Yankee Candle. Ridiculously tall pallets. Overweight. And customer expects inside delivery. Usually in a congested shopping mall or strip. With no dock or help from store employees.
I hope the circumstances are better for you at T-Force than what I described for us at XPO. What salesperson or management thinks this is a money maker is beyond me.
I would think this would be like circumcising elephants, you get big tips!So.....you work at XPO.....and you guys are now doing the inside deliv yankee candle?